Privacy Policy

At Bed & Sofa Design, we understand and respect the importance of maintaining the privacy of our customers. We have developed this Privacy Policy to inform you about how we collect, use, and protect your personal information when you visit our website or engage in a transaction with us. By using our website, you agree to the terms outlined in this policy.

Collection of Personal Data

When you interact with our website or make a purchase, we may collect various types of personal data, such as Name, Company name, Country/Region, Street address, Town/City, State, Zip Code, Phone, and Email address. This data is primarily used to provide you with our products and services, improve our website, facilitate communication, and maintain accurate records.

Usage of Your Personal Data

We use your personal data to:

a) Process transactions: To facilitate your purchases and provide the products or services you have requested.

b) Personalize your experience: We may use the information you provide to cater our services to your preferences and give you a personalized experience on our website.

c) Improve customer service: We use your feedback and contact information to address individual customer needs and to provide exceptional support.

d) Send periodic emails, if you choose to opt-in for our mailing list: We may use your email address to send you updates, promotions or news related to our products and services. You may opt-out from these emails at any time by clicking the “unsubscribe” link or contacting our customer support.

e) Comply with legal obligations and protect our rights.

Protecting Your Personal Information

We implement robust security measures and technologies to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no electronic transmission or data storage can be guaranteed 100% secure. Therefore, we cannot assure the absolute security of your information.

Sharing Your Personal Data

Bed & Sofa Design does not sell, trade, or rent your personal information to third parties. However, we may share your personal data with trusted third parties – such as manufacturers, delivery services, and payment processors – to fulfill our contractual obligations and provide you with the requested products or services. These third parties are required to maintain strict confidentiality of your personal data.

Third-Party Websites

Our website may contain links to third-party websites, which are not controlled or operated by Bed & Sofa Design. We encourage you to review the privacy policies of these external sites before providing any personal information.

Changes to Our Privacy Policy

Bed & Sofa Design reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on our website, along with the date of the modification. By continuing to use our website or services after such updates, you agree to be bound by the modified policy.

Contacts and Feedback

If you have any questions, concerns, or feedback regarding our Privacy Policy, please do not hesitate to contact our customer support team. We value your privacy and will take necessary steps to address your concerns.

Comments

We collect the data shown in the comments form, including the visitor’s IP address and browser user agent string, to help identify and prevent spam and malicious activity on our website. We take this action to maintain a safe and secure environment for our website visitors.

In addition, if a visitor leaves a comment on our website, we may provide an anonymized string created from their email address, also known as a hash, to the Gravatar service to determine if they are using it. The Gravatar service privacy policy is available here: https://bedandsofadesign.com/privacy-policy/. If their comment is approved, their profile picture will be visible to the public in the context of their comment.

We take reasonable measures to prevent any unauthorized access, use, or disclosure of our website visitors’ personal information. Comments left on our website are moderated, and we reserve the right to remove any comments that violate our website’s policies or compromise the privacy and security of our website visitors.

Media

This “Media” section of our Privacy Policy explains how we handle images and photographs uploaded to our website.

If you contribute images or photographs to our website, we strongly advise that you avoid uploading images that contain embedded location data (EXIF GPS). This data can be extracted by visitors to our website who download and view these images. This excludes cases where location data is relevant or necessary to a specific use case, in which case location data may be explicitly communicated to and provided by our website visitors.

Cookies

If you leave a comment on our site, your name, email address, and website may be saved in cookies for your convenience in case you would like to leave another comment. These cookies will last for one year.

Our website also uses a temporary cookie when you visit our login page to determine if your browser accepts cookies. This cookie is discarded when you close your browser and contains no personal data.

When you log in to our website, we will save your login information and screen display choices in several cookies. Login cookies last for two days, while screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

For users who edit or publish an article on our website, an additional cookie will be saved in their browser. This cookie does not contain any personal information, but it merely indicates the post ID of the article you just edited, and it expires after one day.

At Bed & Sofa Design furniture company, we value your privacy, and we use cookies only for necessary website functionalities.

Who we share your data with

In the event that you request a password reset, your IP address will be included in the password reset email for security purposes. This data is shared only with authorized, trusted personnel who perform password resets in our system.

We take reasonable measures to prevent any unauthorized access, use, or disclosure of our website visitors’ personal information, including IP addresses. We only share personal data when necessary and to authorized personnel to ensure a safe and secure environment for our website visitors.

At Bed & Sofa Design furniture company, we do not sell, rent, or otherwise distribute your personal information to any third parties unless we are required to do so by law or legal process.

How long we retain your data

If you leave a comment on our website, the comment and its metadata will be retained indefinitely. This allows us to recognize and automatically approve any follow-up comments without holding them in a moderation queue. By retaining this data, we can provide a more efficient and user-friendly website experience to our visitors.

For users who register on our website, we store the personal information they provide in their user profile. All users have the right to see, edit, or delete their personal information at any time, except for their username, which cannot be changed. Our website administrators also have access to this information, which they can see, edit, or modify as necessary.

We take necessary measures to protect the personal information of our website visitors and retain such information for only as long as necessary for the purposes for which it was collected, such as to provide customer service, troubleshooting, or to improve our services. We will delete or anonymize your personal information when it is no longer needed.

What rights you have over your data

If you have an account on our website or have left comments, you have the right to request an exported file of the personal data we hold about you. This includes any data you have provided to us, such as your name, email address, and other contact information. You also have the right to request that we erase any personal data we hold about you, except for any data that we are obliged to keep for administrative, legal or security purposes.

We take reasonable measures to ensure the accuracy, completeness, and confidentiality of your personal information. If you wish to exercise your rights to obtain, modify, or remove personal data or to lodge a complaint regarding our handling of personal data, please contact us using the contact information provided on our website.

Please be aware that we may ask you to verify your identity before we respond to your request to protect your privacy and prevent unauthorized access to your personal information.